1 Definitions
In these Terms & Conditions, the following definitions apply unless the context clearly requires otherwise:
- "Platform" means the cmibet website accessible at https://cmibet.cam and any associated mobile-optimized interfaces operated by cmibet.
- "We", "Us", "Our", "cmibet" means the company operating the Platform and providing the Services described herein.
- "You", "User", "Member", "Player" means any individual who accesses or uses the Platform, whether registered or not.
- "Account" means the registered user account created by a Member upon successful completion of the registration and KYC verification process.
- "Services" means all products, games, wagering facilities, promotions, and support services made available via the Platform.
- "Funds" means any amount of money deposited into, held in, or withdrawn from a Member's Account.
- "Bonus Funds" means promotional credits, free bets, or bonus amounts credited to an Account subject to specific wagering requirements.
- "KYC" means Know Your Customer — the identity and age verification process required of all Members prior to making withdrawals or accessing full platform features.
- "IDR / Rp" means Indonesian Rupiah, the primary currency accepted on the Platform.
- "RTP" means Return to Player — the statistically expected long-term payout percentage of a game.
2 Eligibility
By registering an Account or using the Platform, you represent and warrant that:
- You are at least 21 years of age. The minimum legal gambling age enforced by cmibet for all Indonesian players is 21 years. Persons under 21 are strictly prohibited from registering or using the Services.
- You are accessing the Platform voluntarily, for personal entertainment purposes, and not on behalf of any third party.
- You are not an employee, contractor, director, officer, or agent of cmibet, nor an immediate family member of any such person.
- You are not subject to any self-exclusion order, voluntary or compulsory exclusion, or any restriction that would prohibit you from using gambling services.
- You will not use the Platform from any jurisdiction where online gambling is explicitly prohibited by law applicable to you personally. It is your sole responsibility to ensure compliance with the laws of your jurisdiction.
- You are acting in your own name and using your own funds. Creating an Account on behalf of another person, or allowing another person to use your Account, is strictly prohibited.
cmibet reserves the right to request proof of eligibility at any time and to suspend or terminate any Account where eligibility cannot be confirmed to our satisfaction.
3 Account Registration
To access the full range of Services offered by cmibet, you must register a single Member Account. The following conditions apply:
- One Account Per Person: Each individual may hold only one Account. Duplicate accounts are strictly prohibited and will result in immediate suspension, forfeiture of Bonus Funds, and potential forfeiture of all Funds pending investigation.
- Accurate Information: You must provide truthful, complete, and current information during registration, including your full legal name (as it appears on your Indonesian national ID / KTP Nasional), date of birth, email address, and mobile number.
- Account Security: You are solely responsible for maintaining the confidentiality of your login credentials. cmibet will not be liable for any loss or damage arising from unauthorized access to your Account resulting from your failure to keep credentials secure.
- Password Requirements: Your password must contain a minimum of 8 characters, including at least one uppercase letter, one lowercase letter, and one number. You must update your password immediately if you suspect unauthorized access.
- Notification of Changes: You must promptly notify cmibet of any changes to your registered information, including changes to your email address, mobile number, or bank account details, via the account settings panel or by contacting customer support.
- Account Termination: cmibet reserves the right to close any Account, with or without prior notice, where we reasonably believe a breach of these Terms has occurred, or where continued operation of the Account presents a fraud, compliance, or security risk.
4 KYC (Identity Verification)
cmibet is committed to maintaining a secure and compliant platform. As part of our obligations under international anti-money-laundering (AML) and Know Your Customer (KYC) standards, all Members are required to complete identity verification. The following requirements apply:
- Documents Required: Members must submit a clear, un-expired photographic copy of their Indonesian National Identity Card (KTP Nasional) showing full name, date of birth, and ID number. A selfie photograph holding the document alongside the Member's face may also be required.
- Proof of Address: cmibet may, at its discretion, request a secondary document confirming your residential address, such as a recent utility bill, bank statement issued within 90 days, or official government correspondence.
- Processing Time: KYC applications are typically reviewed within 1–24 hours of submission during standard operating hours. During peak periods (e.g., around Idul Fitri, Indonesian Independence Day / 17 August, or Ramadhan), processing may take slightly longer. You will be notified by email upon approval or if additional documentation is required.
- Withdrawal Restriction: Members who have not completed KYC verification are not permitted to make withdrawals from their Account. Deposits and gameplay may be permitted at limited levels pending verification, at cmibet's sole discretion.
- Re-Verification: cmibet may request re-verification at any time, particularly where account activity suggests potential fraud, identity theft, or a change in personal circumstances.
5 Deposits & Withdrawals
5.1 Deposits
cmibet accepts deposits via the following methods available to Indonesian players:
- Bank Transfer: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri (Bank Mandiri). Minimum deposit: Rp 50.000. Maximum deposit: Rp 100.000.000 per transaction. Deposits processed during standard banking hours are typically credited instantly. Off-hours transfers may take up to 24 hours.
- E-Wallets: OVO, DANA, GoPay, ShopeePay. Subject to the e-wallet provider's own transaction limits and processing times.
All deposits must originate from a payment account or method registered in your own name. Third-party deposits are strictly prohibited and may result in Account suspension.
5.2 Withdrawals
- Withdrawals are processed to the same payment method used for the most recent deposit, wherever operationally possible, to comply with AML obligations.
- Minimum withdrawal: Rp 50.000. Maximum daily withdrawal limits vary by VIP tier and are displayed in your account settings.
- cmibet aims to process all withdrawal requests within 5 minutes for fully verified accounts during banking hours. Processing times may be longer during public holidays or peak periods.
- Withdrawals cannot be processed until KYC verification is complete and any applicable bonus wagering requirements are fulfilled.
- cmibet reserves the right to conduct additional verification checks before approving large or unusual withdrawal requests, without liability for reasonable delays arising from such checks.
7 Betting & Gaming Rules
The following general rules apply to all wagering activities on the cmibet Platform:
- All bets are final once confirmed. cmibet will not reverse or modify a bet after confirmation except in cases of technical error, material mispricing, or manifest error, at our sole discretion.
- Sports betting odds (including those on BRI Liga 1, EPL, La Liga, Serie A, Bundesliga, Champions League, and Timnas Indonesia / Garuda international fixtures) are set and updated by cmibet's trading team. Odds are subject to change at any time before a bet is confirmed.
- Mix parlay (multi-leg parlay) bets require all selected legs to win for a payout. Void or postponed events may result in the leg being removed and the remaining legs continuing as a reduced accumulator, subject to specific sports betting rules.
- Live betting (in-play wagering) is subject to network latency and connection-dependent delays. cmibet is not liable for connection failures resulting in missed live betting opportunities.
- Maximum payout limits per bet are subject to the specific game rules displayed at the time of betting.
- In the event of a disputed result or system error, cmibet's decision, following review of available records, is final and binding.
8 Prohibited Conduct
The following activities are strictly prohibited on the cmibet Platform. Violation may result in immediate Account suspension, forfeiture of Funds, and referral to relevant authorities:
- Using automated betting software, bots, scripts, or any form of artificial intelligence to place bets or interact with the Platform without express written consent from cmibet.
- Exploiting software bugs, errors, or vulnerabilities. Any Member who discovers an error must report it to cmibet customer support immediately and refrain from exploiting it.
- Colluding with other Members, agents, or third parties to manipulate game outcomes, extract guaranteed profit through coordinated betting, or launder funds through the Platform.
- Engaging in any form of fraud, including chargeback
fraud, identity theft, use of stolen payment methods, or deliberate misrepresentation of personal information.
- Attempting to circumvent KYC requirements, self-exclusion measures, or responsible gaming controls through the creation of secondary accounts or other means.
- Using the Platform for any purpose other than personal entertainment, including operating as an agent, reseller, or affiliate without a formal written agreement with cmibet.
- Engaging in any conduct that disrupts, damages, or impairs the Platform's operation, including denial-of-service attacks, unauthorized data scraping, or unauthorized access attempts.
9 Intellectual Property
All content on the cmibet Platform — including but not limited to the brand name, logo, interface design, graphics, software, game assets, text, and data compilations — is the exclusive property of cmibet or its licensed content providers and is protected by applicable intellectual property law.
- You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Platform solely for your personal, non-commercial entertainment purposes.
- You may not reproduce, redistribute, publish, reverse-engineer, modify, or create derivative works from any part of the Platform's content without prior written authorization from cmibet.
- Game content provided by third-party studios — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — remains the intellectual property of those respective studios. Their trademarks and trade names are used on the Platform under license.
- Any unauthorized use of cmibet's intellectual property will constitute a breach of these Terms and may result in legal action.
10 Limitation of Liability
To the fullest extent permitted by applicable law:
- cmibet provides the Platform and Services on an "as is" and "as available" basis. We make no warranty, express or implied, regarding the Platform's fitness for a particular purpose, uninterrupted availability, or freedom from errors or defects.
- cmibet shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform — including loss of funds due to network failure, payment processor delays, or unauthorized Account access resulting from your own negligence in safeguarding your credentials.
- cmibet shall not be liable for the failure or delay of any third-party payment provider (including BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, or ShopeePay) to process transactions, where such failure or delay is outside cmibet's reasonable control.
- In no event shall cmibet's aggregate liability to you for any cause of action exceed the total amount of Funds held in your Account at the time the cause of action arose.
- Nothing in these Terms excludes or limits cmibet's liability for fraud, gross negligence, or any other liability that cannot be excluded or limited under applicable law.
11 Privacy & Data
cmibet collects, processes, and stores your personal data in accordance with our Privacy Policy, which is incorporated into these Terms by reference. By using the Platform, you consent to the collection and processing of your personal data as described in that policy.
- Personal data collected includes, but is not limited to: your full name, date of birth, Indonesian National ID (KTP) number, email address, mobile number, IP address, device identifiers, and transaction history.
- Your data is processed for purposes including account management, KYC verification, fraud prevention, regulatory compliance, customer support, and (with your consent) marketing communications.
- cmibet uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
- We do not sell your personal data to third parties for marketing purposes. Data may be shared with regulated third-party service providers (KYC processors, payment gateways) solely as necessary for the operation of the Platform.
- For full details on your rights regarding your personal data — including the right to access, correct, or request deletion of your information — please review our Privacy Policy.
12 Responsible Gaming
cmibet is committed to promoting responsible gambling and protecting vulnerable players. We operate a comprehensive suite of responsible gaming tools described fully on our Responsible Gaming page. Key provisions include:
- Age Restriction: Use of the Platform is strictly limited to individuals aged 21 years or older. This requirement is enforced via mandatory KYC verification for all accounts.
- Self-Exclusion: Members may request self-exclusion for a period of 24 hours, 7 days, 30 days, 6 months, or on a permanent basis. Once activated, self-exclusion cannot be reversed during the chosen period.
- Deposit & Loss Limits: Members may set daily, weekly, or monthly deposit and loss caps directly from their account dashboard. Limit reductions take effect immediately; limit increases are subject to a mandatory 7-day cooling-off period.
- Session Time Controls: Members may configure session duration reminders and hard time limits via account settings.
- If you believe gambling is negatively affecting your life or the lives of those around you, please contact our 24/7 support team immediately. We can facilitate an immediate account review, voluntary exclusion, or referral to professional counseling services.
13 Amendments to These Terms
cmibet reserves the right to modify, update, or replace these Terms & Conditions at any time. The following process applies to material changes:
- Where a material change is made to these Terms, cmibet will notify registered Members via email or prominent in-platform notification at least 7 days before the revised Terms take effect.
- For non-material clarifications or corrections (e.g., fixing typographical errors, updating contact information), changes may take effect immediately upon publication without individual notice.
- The date of the most recent revision is displayed at the top of this page. It is your responsibility to review these Terms periodically.
- Continued use of the Platform after revised Terms have taken effect constitutes your acceptance of those revised Terms. If you do not accept the revised Terms, you must cease using the Platform immediately and contact customer support to arrange closure of your Account and withdrawal of any remaining Funds.
14 Governing Law & Dispute Resolution
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which cmibet holds its international gaming license, without regard to conflict-of-law principles.
- Dispute Resolution: In the event of a dispute between you and cmibet, you agree to first attempt resolution through cmibet's internal customer support process. Submit your complaint in writing to our support team (contact details in Clause 15 below), and we will acknowledge receipt within 24 hours and provide a substantive response within 5 business days.
- Escalation: If a dispute cannot be resolved through the internal process within 30 days, either party may refer the matter to an independent dispute resolution body under the rules of cmibet's licensing authority.
- Indonesian Players: You acknowledge that online gambling regulation in Indonesia is subject to local laws and restrictions. By using cmibet, you confirm that you have independently assessed the legality of accessing online gambling services in your specific location and that you are doing so at your own risk and volition. cmibet does not represent or warrant that access to the Platform is lawful in every jurisdiction.
- Limitation Period: Any claim you wish to bring against cmibet must be submitted within 6 months of the date the cause of action arose. Claims submitted after this period will not be considered.